Our humble small family business makes patches for our SWEET Family all around the world. We work diligently to make and ship your patches so that you have them in hand within 10 days of placing your order (USA). During busy seasons, such as holidays, the demand for patches is high and may take up to 10 days for your order to be made before it is shipped. At this time, some International postal services are delayed and may take much longer than usual for delivery due to the virus outbreak and security measures. Please, keep this in mind when ordering.